Troubleshooting AWS Metering and Hourly Billing Issues in DataSunrise on AWS Marketplace
When deploying DataSunrise on AWS, it is crucial to ensure that all components are correctly configured to avoid errors and warnings that can affect the performance and security of your database environment. This article will guide you through the process of troubleshooting common issues related to AWS Metering and audit/security rules within DataSunrise, including how to validate IAM roles, fix connectivity issues, and ensure proper AWS Marketplace Metering access.
Understanding AWS Metering and IAM Roles
AWS Metering is a service that allows you to measure the usage of your AWS resources for billing and operational purposes. DataSunrise integrates with AWS Metering to track and report usage statistics. To facilitate this, an IAM role with the appropriate permissions must be attached to your EC2 instance. The role must include the “aws-marketplace:MeterUsage” action to allow DataSunrise to send usage data to AWS Marketplace.
Validating IAM Role Attachment
To verify which IAM role is attached to your EC2 instance, you can use the following curl command:
curl http://169.254.169.254/latest/meta-data/iam/info
This command retrieves metadata about the IAM role from the instance metadata service. If the role is correctly attached, you will receive information about the role, including its name and policies.
Troubleshooting Common Errors
- AWS Metering Service Failure
If you encounter an error message stating “AWS Metering service failure,” it may indicate that the IAM role attached to your EC2 instance lacks the necessary permissions. To resolve this, attach the “AWSMarketplaceMeteringFullAccess” policy to your IAM role and ensure the role is associated with your EC2 instance.
- Rules Checker Update Failed
When you see “Rules Checker update failed,” it suggests that new rules are not covered by the license. This could be due to an issue with the AWS Metering service or the license itself. Ensure that your license is valid and that the IAM role has the correct permissions.
- Missing Authentication Token Exception
The “Missing Authentication Token” error occurs when the DataSunrise host cannot authenticate with AWS Marketplace. To fix this, confirm that the IAM role has the “aws-marketplace:MeterUsage” permission and that the role is properly attached to the EC2 instance.
- Timeout Error
A timeout error, such as “curlCode: 28, Timeout was reached,” indicates a connectivity issue between the DataSunrise host and the AWS Marketplace Endpoint. Check your HTTP Proxy or NAT configuration and exclude the local address “169.254.169.254” from the proxy settings to allow direct communication with the AWS services.
Validating AWS Marketplace Metering Access
To ensure that your DataSunrise host can reach the AWS Marketplace Metering endpoint, perform the following checks:
- Use nslookup to resolve the metering endpoint for your region:
nslookup metering.marketplace.us-east-1.amazonaws.com
- Use ping to test connectivity to the metering endpoint for your region:
ping metering.marketplace.us-east-1.amazonaws.com
- Enable AWSSDKTrace for detailed logging information if further investigation is required.
Conclusion
By following the steps outlined in this article, you can effectively troubleshoot and resolve common issues related to AWS Metering and audit/security rules in DataSunrise on AWS. Ensuring proper IAM role configuration and connectivity to AWS services is key to maintaining a secure and efficient database environment.